Dalal J. Haldeman, M.B.A., Ph.D.
Dalal Haldeman serves as vice president of marketing and communications for Johns Hopkins Medicine, the organizational umbrella for The Johns Hopkins Hospital, the Johns Hopkins Health System, and the Johns Hopkins School of Medicine. The position puts her in charge of marketing, communication and Internet strategy for the hospital ranked #1 in the United States by U.S. News & World Report for 19 consecutive years. This gives her first-line responsibility for market research and media relations dealing with clinical services and research advances at Johns Hopkins Medicine and oversight of business development, periodicals, and communication tools for the institution.
Before moving to Hopkins in 2006, Dr. Haldeman spent 12 years at the Cleveland Clinic and the Cleveland Clinic Health System, which included 11 hospitals in Ohio and Florida and national and international partnerships. She served in multiple roles including director of marketing operations, strategic marketing, and interactive communications for the Cleveland Clinic Health System, and as vice president of pediatric medical management and director of marketing and business development at the Cleveland Clinic Children’s Hospital for Rehabilitation. She had oversight of strategic planning, business plan development, managed care contracting, medical records, marketing, public and media relations, quality outcomes and risk management, corporate compliance, and medical staff development and integration.
Before joining Children’s Hospital, Dr. Haldeman served as a consultant and associate vice president with Sterling Health Capital Management. Her span of responsibilities included strategic planning, market analysis, business plan development, quality and performance improvement, and the marketing of a payer-neutral contracting model for clinically driven medical care and delivery systems.
Paving the way for all of her future roles were Dr. Haldeman’s positions at MetroHealth during the late 1980s. There, as director of clinical nutrition and ambulatory services for the system, she managed a staff of more than 250 FTEs and a budget of $11 million and became instrumental in building customer satisfaction through service delivery. Promoted to executive director of quality for the system, she reported directly to the CEO, and served as a member of the leadership team.
Throughout her career, Dr. Haldeman has held academic appointments both in Lebanon and in the United States. She served as clinical instructor, research associate and assistant professor at the American University of Beirut, Pennsylvania State University and the University of Pittsburgh, where she was responsible for graduate teaching, research, and program development and implementation. She also was instrumental in developing the first ADA-accredited dietetics program in the Middle East and conducted government briefings and workshops aimed at improving the nutrition and health of children.
Dr. Haldeman holds a Ph.D. in Food Science and Nutrition from Pennsylvania State University and an M.B.A. from the Graduate School of Business Administration at Cleveland State University. Besides acting as a frequent presenter at national and local meetings in her disciplines, she has served in leadership roles on the boards for the Epilepsy Association, Society for Healthcare Strategy and Market Development, Central Hospital Services, Institute for Creative Leadership, Healthcare Executives Association of Northeast Ohio, Pediatric Medical Management, Cleveland International Program, and Templum House.
Dalal Haldeman and her husband, Glenn, live in Baltimore City. She is multilingual and enjoys music, cycling and golf. They have one daughter who is studying veterinary medicine at Kansas State University.
Dr. Haldeman is a member of the American Kidney Fund (AKF) Board of Trustees and serves on the Board Development and Communications & Marketing Committees.