Kidney Emergency Response Coalition (KCER) 866-901-3773  (available 24/7)
Guide for people on dialysis (key pages: 15-25, 27-29)
3-day emergency diet (also available in Spanish)
ESRD emergency planning checklist

North Carolina Emergency Management Agency and state resources
Contact information by county
App: Ready NC
Search and rescue
Evacuation route
Georgia power outage map
Service outages: Duke Energy outage maps 800-769-3766
Service outages: Piedmont Electric outage map 800-449-2667 or report outage: 800-222-3107
Signs of a gas leak PSNC Energy 877-776-2427


City of Raleigh: 919-996-3000

Town of Apex: 919-249-3400

Town of Cary: 919-469-4000

Town of Fuquay-Varina: 919-552-1400

Town of Garner: 919-772-4688

Town of Holly Springs: 919-552-6221

Town of Knightdale: 919-217-2220

Town of Morrisville: 919-463-6200

Town of Rolesville: 919-556-3506

Town of Wake Forest: 919-435-9400

Town of Wendell: 919-365-4444

Town of Zebulon: 919-269-7455


Wake County resources:

Wake County Emergency Management: 919-856-6480

Wake County Sheriff’s Office: 919-856-6900

Carolinas Poison Center: 800-222-1222

NCDOT Traveler Information Management Systems: 877-368-4968

American Red Cross: 919-231-1602

Wake County Human Services Public Health Division: 919-250-4516

Wake County Environmental Services: 919-856-7400

Wake County Public School System: 919-850-1600


ESRD Network 6 (NC, SC, GA) Patient line 800-524-7139 Main number 919-463-4500
Facility status updates
If dialysis staff or patients in your facility require assistance, please contact the Network office IMMEDIATELY at 919-463-4500.”

Missing persons registry
American Red Cross: Safe and Well
National Center for Missing & Exploited Children  National Emergency Child Locator Center (NECLC) 866-908-9570 or 877-908-9570

Prescription drugs and medical care
RxOpen: Prescription drug assistance
Medicare: Getting Medical Care and Prescription Drugs in a Disaster or Emergency Area
Medicare: Getting dialysis treatments in a disaster or emergency
Open hospitals

Dialysis facilities
Open facilities — ALSO reports closures and is very helpful for ALL states. It also has a list of phone numbers and you can filter for facilities using ZIP code.  

Dialysis company patient hotlines

US Renal Care: 866-671-8772

Fresenius: 800-626-1297

DaVita: 800-400-8331

DCI: 866-424-1990

DCI Donor Hotline/Transient Patients: 800-969-4438

ARA: 888-880-6867

Satellite: 800-367-8292

SAMHSA - Disaster Distress Helpline: 800-985-5990

Transplant patients
Contact your transplant program directly for facility status. If there is long term disruption, contact the United Network of Organ Sharing (UNOS) 888-894-6361, 8 a.m. – 4 p.m.


Veterans Resources:
Veteran Disaster Hotline Number: 1-800-507-4571

Employee Disaster Hotline Number: 1-866-233-0152

VBA Hotline Number: 1-800-827-1000

Pharmacy Customer Care 1- 866-400-1243

Vet Center/Counseling: 1-877-WAR-VETS

Emergency evacuation
Crowdsource Rescue

Open shelters
FEMA: To locate an open emergency shelter, text SHELTER and a Zip Code to 43362 (4FEMA)
Red Cross
Aetna Resources for Living
Evacuating with Pets 877-411-3436

Flooding preparedness
FEMA flooding resource